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Focus Stories

All Electric Services

by Kevin Fritz

Featured Photo from All Electric Services

With more than 40 years of experience, Lake Mary’s All Electric Services has become the number-one source to rely on when it comes to commercial and residential electrical needs.

The name All Electric Services says it all. There is no job too large or too small, and the company’s numerous five-star Google reviews prove it. All Electric serves homeowners, businesses, theme parks, and government entities, including the nation’s space program. And if getting off the grid interests you, Alternative Energy Services, a sister company of All Electric Services, specializes in solar panels.

David Pruitt, service manager, who oversees the daily operations of All Electric Services from a new state-of-the-art location, says the company thrives on impeccable customer service and utilizing the latest technology to cater to its clients.

“We are a smart-home electrical company,” says David, noting every technician is government-vetted and well-versed in how a homeowner – or business – can benefit from advances in the industry, thereby saving money and creating a safer environment.

The licensed and insured, highly skilled electricians at All Electric Services are FBI background-checked and are masters of their crafts. They use the latest tools and concepts with each customer they visit. In particular, for every appointment, technicians perform a Safety Electrical Inspection, which includes a picture of the electrical panel with an infrared camera that shows whether a circuit is overheating. That report is sent to the customer following the visit. If the tech does find something that needs immediate attention, he or she will address it with the owner on the spot.

After a customer calls to make an appointment, they can expect no surprises, from who will be arriving to how they will be treated. All calls are recorded to assure the entire aspect of the request is addressed. The customer receives an email or text message showing a photo of the technician, his or her experience, and a short bio offering that personal touch.

“Customers love it,” says David. “They like to know what the tech looks like.”

The technician then builds an estimate before beginning the work. They may suggest ideas based on their evaluation of the job.

“This is not upselling,” assures David. “It gives customers the power  to decide.”

As most homeowners know, many times an electrical issue happens at the most inconvenient time, which is why All Electric Services is available 24/7, 365 days a year. For example, David recalls a customer who lost power to her oven this past Thanksgiving. A technician was able to fix the problem in no time, and the family’s turkey dinner was saved. Now that’s       customer service.

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