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Focus Stories

Axiom Bank, N.A.

by Susan Shalhoub

Featured Photo from Axiom Bank, N.A.

Axiom Bank’s strong internal culture translates to exceptional customer service for its clients. It’s a relatively flat organization without competing agendas within its ranks. This leads to a superior banking experience for customers. 

Put simply, Axiom Bank is a great place to work, which makes it a great place to bank, says Tom Coletta, Axiom Bank’s Commercial Market Executive.

“We have a strong culture and a compelling vision,” Tom says. “A vision of oneness. We are a close-knit group and we support our teammates.”

It all results in a strong sense of loyalty to the bank and especially to the bank’s customers.

Headquartered in Maitland, the bank has 24 branches in Central Florida – 22 inside Walmart Supercenters – which makes it easy and convenient to conduct your personal banking while you shop. Axiom Bank has also been expanding, creating new product lines and adding freestanding financial centers such as the brand-new Hamlin Town Center branch in Winter Garden.

The bank serves a diverse customer base with everyday consumer banking products as well as customized business solutions.

Face-to-Face or Mobile: Your Choice

Axiom Bank knows mobile accessibility is key. 

“We may not be the largest bank in town, but we have invested in technology, products, delivery platforms, and a team that will afford our clients the best banking experience possible,” says Tom.

The fact that Axiom Bank is small and local enables better flexibility and quicker solutions for business clients. With decision makers such as Tom and CEO Dan Davis based right here in Maitland, bank team members are able to quickly get clients the answers they need.

Axiom Bank recently acquired national-charter status, which means even more flexibility in its lending to retail and commercial customers.

The Bank kicked off 2018 by launching AxiomGO, a checkless checking account with a debit MasterCard that is managed through a single app on your smartphone. 

The AxiomGO app offers more options for people who need or prefer to manage their personal finances on the go.
“Response has been extremely positive, says Tom.

Customers appreciate the ability to use their phones to conduct banking and manage their budget through My $ Manager, a personal budgeting tool. With AxiomGO, users also avoid overdrafts and associated fees.

What’s next? More investments in products and services as well as community investment, like Axiom Bank’s recent donation to the Welcome Home Project launched by the Central Florida Commission on Homelessness. The donation provided a local family with housing.

“There are so many reasons to love what I do,” says Tom, “including the fact that this is the best banking group with which I’ve ever been associated.”

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