This was supposed to be a big year for Jeffrey Campbell. It’s the 30th anniversary of his impeccable service to the Oviedo-Winter Springs community as a State Farm Insurance agent. Jeffrey wanted to commemorate the milestone by celebrating with the community he loves so much, reflecting on the decades he’s spent protecting what matters most to his friends and neighbors.
Jeffrey had big plans... but 2020 had other plans.
The COVID-19 crisis brought our community – and the world – to a standstill. According to Jeffrey, he and his team did not see any customers in their office for almost two months. And then, it seemed that our country slipped into what looks and feels like a modern-day Civil Rights Movement. It’s as if life paused while our nation reflected on the God-given value of every life and the need for reassurance that all men are created equal.
This has altered everyone’s plans, including and especially Jeffrey’s. But being there to adapt and recover when things don’t go as planned is exactly what Jeffrey has been doing for us all for the last three decades.
“I’ve seen this community endure so much,” Jeffrey says from his office at Tuskawilla Road and Aloma Avenue, where he’s been holding court and helping others since 1990. “We’ve been through triumph and tragedy, two major economic crises now, and,” Jeffrey adds with a sigh, “more hurricanes than I want to remember.”
And through it all, Jeffrey’s clients have always known he’s only a phone call away when a hurricane, car accident, fire, flood, or even the loss of a loved one has sent their plans awry.
“I’ve been with my clients – my friends, really – when they’re having some of their worst days, and I’ve seen their strength,” Jeffrey says. “When the virus shut everything down, so many of our neighbors lost their jobs or had to close their businesses. It was as hard as it was unexpected, but I knew that we’d bounce back. We always do.”
And so often, Jeffrey and his staff have been a key component of our community’s recovery. After every major storm or hurricane, Jeffrey makes the rounds, visiting clients who’ve been hardest hit, often with his State Farm checkbook in hand to help them begin the healing process as quickly as possible.
That kind of personal service is what makes State Farm unique, and it’s what has endeared Jeffrey to Oviedo-Winter Springs. Insurance can be such a cold, impersonal industry, but everyone in Jeffrey’s office knows their business isn’t just about calculating losses and filing claims. It’s about helping families manage the risk of everyday life, recover from the unexpected, and realize their dreams. It’s about a friendly hello from a real person on the phone or a warm smile (and equally warm, fresh-baked cookie) when you walk in the office. It’s about being a good neighbor, as the slogan goes.
We don’t yet know what this year’s storm season has in store, but if 2020 has anything to say about it, it’ll be a doozy. Regardless, Jeffrey and his team are doing what they always do – they’re hoping for the best, but they’ll be ready for the worst.
When it all gets behind us, there should be just enough of 2020 left to make up for lost time, and lost celebrations.
“We can’t let a 30-year anniversary like this go by without doing something,” Jeffrey laughs. “I want to celebrate with the community that has meant so much to me and my family. My wife Monica and I have raised two amazing children here, and they’re both off and doing so well. We threw a fun party for our 25th anniversary, and I said at that time we needed to do something really big for our 30th. I’m not sure what we’re going to do yet, but it won’t be a celebration of just us. It’ll be a celebration of everything we’ve accomplished together as a community – this year, and for the last 30 years.”