Education is the stock-in-trade of school teachers... but can the same be said for real-estate professionals? Absolutely, according to Kim Coburn of RE/MAX Town & Country Realty in Winter Springs. The education Kim provides about area home values, community trends, and the market in general is invaluable, honed over nearly four decades in the business. Every day, Kim still strives to learn as much as she can, ensuring the information she offers clients is relevant, timely, and wise. In an ever-evolving market, she says, nothing less will do.
Kim’s willingness to go the extra mile is all part of the reason she is ranked #1 in Winter Springs, #2 in all of Seminole County, and in the top one percent of Realtors in the nation, selling more than $25 million in real estate per year. Kim’s customer service includes much more than marketing and showing homes. Sometimes, it can mean addressing various issues that affect the saleability of a home or keep a home sale from closing once under contract.
“Integrity is more important than any one sale,” says Kim. “I will give my honest opinion to buyers regarding the home they are considering so that they can make an intelligent decision on whether to purchase it. Factors such as zoning changes on adjacent properties, electrical and plumbing issues, termite concerns, and roof issues should be properly investigated and considered. I will point out potential issues, but how my clients decide to proceed is their call. For home sellers, I will point out and give advice on correcting things that could affect the value of their home, such as needed repairs, replacements, or suggested upgrades.”
Beyond those larger issues, Kim is one of the original home stagers and an Accredited Staging Professional. She began staging homes 20 years ago before anyone had heard of the practice, and Kim knows it sells homes faster.
“It’s been a part of my package for two decades, and now it’s become the trend,” says Kim.
A Team Approach
Kim prefers to deal directly with her clients, so she does not have a team of agents working for her. Instead, her team consists of support staff and outside contractors to keep her flourishing career on track. Her full-time, licensed assistant Carey Ditges has been part of Kim’s staff for eight years now, and Kim’s husband David Coburn is her in-house (literally) property appraiser. Kim’s network, however, goes well beyond her office walls. Having been an integral part of the Oviedo-Winter Springs community for decades, Kim has what she calls a treasure trove of carefully-vetted contractors: fellow stagers, design specialists, general contractors, handypersons, painters, plumbers, and the list goes on. She also has top-notch insurance companies, financing experts, attorneys, and title companies at her fingertips. Kim calls this her Concierge service.
With robust real-estate knowledge and amazing real-estate expertise, Kim doesn’t just educate her clients. She shares information with her office colleagues and those who are part of other real-estate companies, as well. In the grand scheme of things, Kim believes, it creates a better client experience.
“I share with others the many things I’ve learned over the years,” she says. “We are friendly competitors in this community. We all learn from each other, work well together, and we should treat each other with respect. That is so important, because we are all going after the same goal – a smooth transition for our clients and a healthy real-estate marketplace in our community overall. We help people find new places to make new memories, and I’m proud to be a valuable part of that."