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Focus Stories

Marquee Concierge Care, Inc.

by Susan Shalhoub

Featured Photo from Marquee Concierge Care, Inc.

There are telltale signs that a loved one may have some degree of dementia, and these signs can be more visible around the holidays. 

While visiting older family members or friends that we don’t see often, we may observe things that aren’t normal. For instance, if you notice a man who is usually clean-shaven has a day’s growth of beard, if a woman no longer speaks about friends she used to lunch with regularly, or if mail is piling up on their kitchen table, it may be time to seek some help. Fortunately, Marquee Concierge Care of Heathrow is here to provide a spectrum of services unmatched in the area.

The company was founded by Callie Huffman because she couldn’t find the comprehensive levels of care she needed for her own father, Dick Haley, when he began showing signs of dementia. Dick is a former NFL athlete and front-office executive who earned four Super Bowl rings with the Pittsburgh Steelers. His dementia, with frontal-lobe effects, differs from the way the disease usually manifests itself in non-athletes.

Callie now specializes in the unique kind of care required by former athletes, and she also understands how a client’s previous lifestyle can – and should – affect the type of care they receive.

“Athletes and celebrities have lived life in the spotlight and have been held to a high level of admiration,” says Callie. “Understanding their – or any client’s – lifestyle and history is a crucial part of care.”

A former executive project manager, Callie is an expert in the Positive Approach to Care program advocated by renowned occupational therapist Teepa Snow. The approach involves a focus on clients’ retained abilities and what is still available within them. With multiple certifications under her belt, Callie and Marquee Concierge Care reliably and responsibly meet clients where they are in terms of their condition. 

Callie’s boutique, luxury-care company provides complete service. As a Licensed Case Manager, Callie oversees and collaborates with families, providing everything from proactive medical coordination, transportation, assistance at doctors’ visits (“I take extensive notes,” Callie says), medication oversight, travel companionship, personal care, and help with taxes, legal issues, housecleaning, food preparation, and more. 

“Our goal is to make the client stable,” says Callie. “We focus on engagement, maintaining their quality of life, and providing activities relevant to their history. We help draw out their stories.”


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